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The Managing Across the Lifecycle Certificate is a freestanding qualification, but is also the final module of the Service Lifecycle and / or Service Capability modules that leads to the ITIL® Expert in IT Service Management.

The Expert Certification is based on a point system. An online point calculator is available here.

Formats

• Computer-Based Training or executable download
• eLearning – online training with an expert instructor/Coach to provide assistance
• Instructor-Led Training Delivery—our instructor delivers at your location

The Managing Across the Lifecycle CBT Course is intended for:

• Individuals who require a business and management level understanding of the ITIL® core Lifecycle, 2011 Edition and how it may be implemented to enhance the quality of IT service provision within an organization
• Individuals seeking the ITIL® Expert certification in IT Service Management for which this qualification is the final mandatory module leading to the Expert certification
• Individuals seeking progress towards the ITIL® Master in IT Service Management for which the ITIL® Expert is a prerequisite

This may include, but is not limited to CIOs, Senior IT Managers, IT Managers and Supervisors, IT professionals and IT Operation practitioners.

Candidates wishing to be trained and examined for this qualification must already hold the ITIL® Foundation Certificate in IT Service Management (the V3 Foundation or V2 Foundation plus Bridge Certificate) and have obtained a further 15 credits (a total of at least 17 credits) as a minimum from a balanced selection of ITIL® Service Lifecycle or Service Capability qualifications. Documentary evidence of this must be presented to gain admission to this certification level.

Candidates should review the course syllabus in advance of the course to check for and complete any required or recommended reading or other prerequisites.